SHIPPING & RETURNS

 

We're pleased to offer worldwide signed for shipping on all purchases, no matter how big or small your order. All orders placed before 1pm will be picked, packed and dispatched by our fulfilment team on the same day.

UK

Standard Signed for delivery: Royal Mail (1-2 working days) £3.99

Express Delivery: DPD (next working day) £6.99

INTERNATIONAL

Standard Signed for delivery: Spring Packet Plus (7-10 working days) from £10
Express Delivery: DHL (3-5 working days) from £16

 

RETURNS

All customers are entitled to return their products within 30-days of purchase provided items are in original, unused and resell-able condition. Please contact us at admin@blacksmith-store.com quoting your order number. We will provide you with a link to allocate your return, you will be given instructions on how to send the order back to us once your return has been allocated. We do not offer free returns at this time and postage is non-refundable.

EXCHANGES

Our stock levels change very quickly - to ensure you don't miss out on the product you would like, return the product to us as explained in the returns section above. Once you have dispatched the return, purchase the desired product. This policy is in place to avoid you missing out on items which sell out whilst your return is on the way back to us!

 

FREE SHIPPING

From time to time we do offer free shipping for short periods. To find out about these promotions and many others, please join our mailing list.